Rivell
Simplifying Your Technology, and Your Business
Enhance the overall success of your business by implementing the right technology to meet your current and future IT needs by partnering with Rivell. Rivell is a leading Managed IT support and consulting services company based in New Jersey with almost 30 years of combined experience in the IT field, dedicated to providing comprehensive and customized technology solutions to businesses of all sizes. With a team of highly skilled and experienced professionals, Rivell offers a wide range of services including Network Support, Cloud solutions, Data Backup and Recovery, Cyber Security, as well as IT consulting services to ensure optimal IT performance and business productivity.
Managed IT Services VoIP Phone Services Infrastructure As a Service Remote IT Support Cloud Hosting Cyber Security Video Surveillance Systems Network Design and Installation Backup and Recovery eFax Services Access Control
Services
- IT Managed Services 70%
- Cybersecurity 20%
- IT Strategy Consulting 10%
Client Focus
- Small Business (<$10M) 50%
- Midmarket ($10M - $1B) 30%
- Enterprise (>$1B) 20%
Industry Focus
- Business services 10%
- Education 10%
- Financial services 10%
- Government 10%
- Information technology 10%
- Manufacturing 10%
- Other industries 10%
- Retail 10%
- Utilities 10%
- eCommerce 10%
Firmstalk Awards
IT Consulting & Cybersecurity for Construction Database
Project Details
Project Summary
Rivell provided IT support and cybersecurity services for a construction database after a security breach. Rivell assisted with email filtering, two-factor authentication, and updating security protocols.
Feedback Summary
After Rivell joined the project, the client's credit card information wasn't used by anyone outside the organization, their emails filtered spam, and their website was updated on the backend to current security protocols. Rivell's timely delivery and regular progress report were greatly acclaimed.
IT Managed Services for AI Healthcare Engagement Platform
Project Details
Project Summary
Rivell provided managed IT services for a healthcare engagement platform. The team was tasked with support desk troubleshooting, recommending network security, and implementing solutions to technical issues.
Feedback Summary
Rivell's work received positive feedback from the client, as they were able to consistently provide support and step into a leadership role. The team was highly collaborative, and internal stakeholders were impressed with the service provider's ability to take ownership of the project.
Cybersecurity for E-Book Services Company
Project Details
Project Summary
Rivell provides round-the-clock system performance management, cybersecurity, penetration testing, and monitoring for an e-book services company. The team is also tasked with providing in-depth reports and risk management and compliance.
Feedback Summary
Rivell’s efforts have allowed the client to focus on their day-to-day duties, thanks to the implementation of proactive notification, detection, and resolution of security events. The team is highly proactive from a workflow standpoint, and internal stakeholders are particularly impressed with the service provider's team dynamic and work culture.
IT Managed Services for FinTech Company
Project Details
Project Summary
Rivell has provided managed IT services for a fintech company. The team has also managed the client's software licenses, adjusting the numbers based on their needs.
Feedback Summary
Thanks to Rivell, the client has achieved two fully scoped-out future releases for their platform, with adequate documentation and prototypes. Rivell has followed the Agile/Scrum methodology and maintained stellar communication. Their receptiveness and constant availability are commendable.
IT Managed Services for Cosmetics Company
Project Details
Project Summary
Rivell has provided IT managed services for a cosmetics company. The team is responsible for equipping and setting up the IT infrastructure for the client's new office.
Feedback Summary
Rivell has successfully set up the client's new office within schedule. The team has seamlessly integrated the essential elements and protected the client's company data. Rivell's support, proactive updates, and client-centric approach are key elements of their work.